The growth and success of any organisation or company are dependent on several critical factors, staff welfare being one of them. In fact, the state of your workforce's general well-being is an indicator of the company's holistic health.
To help your employees stay healthy mentally and physically, there are many types of benefits and services you could consider putting on the table. Even though they receive payment for the work they do in the organisation, there is always something extra that management can do to guarantee and uplift their general well-being.
Below, we will discuss why this is the case and why it is something that businesses should be mindful of.
What Is Staff Welfare?
The Chartered Management Institute defines staff welfare as providing the proper support to enhance employee well-being and ensure a positive and healthy workforce.
A state of well-being looks at a person’s happiness, comfort, health, and fortunes, taking their physical, mental, and emotional circumstances into account. The better these aspects are taken care of, the higher the worker’s levels of productivity, engagement, happiness, and motivation.
It’s up to the business and people in management positions to ensure that none of these aspects is lacking. If they are, they need to provide support and action change to address the situation.
Why Is Welfare and Well-Being Critical In The Workplace?
Improves Employee Retention
The goal of any company should be to reduce employee turnover as much as possible. This is because it costs less to retain staff than it does to source, hire, and onboard new candidates.
Aside from the cost of hiring, the longer people stay in their roles, the more they can contribute to the organisation. They make fewer mistakes and can progress through the ranks with valuable insider knowledge that contributes to their proficiency.
By prioritising staff welfare measures, you can improve retention. Employees who are happy and feel taken care of are less inclined to look for new roles and more likely to stay in their current ones.
Improves Efficiency At Work
Prioritising employee well-being can act as a motivator and morale booster. This is because healthy staff who feel appreciated for their work will be motivated to keep up the momentum, giving back to the business.
If they have the right tools to perform their work, receive regular praise for their achievements, and are duly rewarded, efficiency levels go up as a result. Also, mentally and physically healthier employees miss fewer days at work and are more productive than employees who are not.
On the other hand, anyone who feels underappreciated and unsupported won't be motivated in their job. They may miss days at work, fail to reach their targets, or underperform. If this happens, your team needs to get to the bottom of the cause right away.
Improves Organization Reputation
If your business is known for looking after its workforce, your talent brand will do the talking when it comes to hiring. Good news spreads fast when you treat your team the right way and take care of their well-being. You will land up with great reviews on sites like Glassdoor and Indeed. Plus, your employees will speak highly of you to their family and friends.
What this does for you is solidify your reputation as a great place to work.
There is a potential by-product to be aware of here. Aside from your reputation as a reputable employer taking a boost, you can also earn points with customers and business associates. People want to associate themselves with brands that encompass good values, including taking care of their employees, practising sustainability, and corporate social responsibility.
How To Improve Staff Welfare
Here are a few simple ways you can show your employees that you are taking the necessary steps to prioritise their welfare in your organisation:
- Arrange one-on-one sessions with employees to identify where they stand with regards to well-being and staff welfare
- Create a safe working space that people want to be in
- Be mindful of how stress impacts individuals. Some pressure can be good, but there is a delicate balance to monitor before it turns to burnout
- Recognise that it's not always possible for employees to leave their personal lives at home. Managers need to demonstrate empathy and compassion while helping the person find the right professional to talk to.
- Take every possible step to boost job satisfaction
- Draw the connection between well-being and performance – when one is low, so is the other.
- Don’t ignore the impact of physical health on welfare. A healthy body can make for a healthy mind.
- Develop a strong relationship with your team and workforce. Adopt an open-door policy and make it clear that you have each individual’s best interests at heart.
- Encourage a healthy work/life balance
- Make external professionals, such as occupational therapists or counsellors, available should the need arise.
Looking after staff welfare is vital for your employees and the success and growth of the organisation. While people are adjusting to a new working normal and managing the effects of the pandemic, now more than ever, it is critical to prioritise their well-being.