Solving Different Types Of Conflict To Ensure A Positive Workplace

When different people come together and work toward a shared goal, there's bound to be differences in opinion. Taking the right approach to managing this is key for a healthy workplace.

Solving Different Types Of Conflict To Ensure A Positive Workplace

It is not unusual to come across different types of conflict in the workplace. Many people with unique personalities, ideas, values, etc., come together to work in one space, which means there is bound to be a mixed bag of opinions that don't always correlate.

In fact, conflict is a natural and healthy part of the office environment. When dealt with correctly, it can cultivate and foster innovation and problem-solving in the team. The key is to acknowledge and address it correctly before it turns into a crisis situation.

In this article, we will talk about three different types of conflicts that can occur and how to solve them to ensure a positive workplace. While these aren’t the only types to happen, they are some of the most common ones businesses have to deal with.

Types Of Conflict In The Workplace & How To Solve Them

1. Conflict In Values

This type of conflict can arise in the workplace due to core contrasts in values and identities. It can incorporate differences in religion, ethics, politics, norms, and any other deeply held ideology or belief.

Value conflicts can arise in the parameters of work policies and decisions. This kind of conflict can occur because people tend to feel quite strongly about their values and stand by them when challenged.

The best way to solve value conflict is to try to move the parties involved towards mutual respect and understanding through constructive conversation and communication.

Causes Of Conflict At Work

When having these conversations, you should aim to reach an understanding where everyone involved is fully aware of each other's viewpoints.

Anyone affected must be able to accurately narrate and recount their angle of how they experienced a particular situation. Through this dialogue, the friction can be understood and resolved. From there, it's possible for you to cultivate a positive and healthier workspace for your team.

2. Differences Of Opinion Around Tasks

This type of conflict frequently includes issues related to employees' work tasks and assignments. It can crop when disputes around internal procedures and policies, resource division, expectations in the workplace, and interpretation of facts occur.

This may seem like the most straightforward workplace disagreement to resolve. However, there is often a deeper meaning behind task conflict: a sense of competitiveness. Organisation leaders can generally resolve this type of conflict by serving as mediators between the parties involved.

To solve this type of friction, you should identify the deeper meaning of it. As you work through it, all parties involved should engage in collaborative problem-solving conversations to develop solutions together.

3. Friction In Working Relationships

This type of conflict usually arises from differences in personality types, aspects of taste, and even conflict styles. A typical underlying cause is that an office is a place where people from different backgrounds cross paths to work together. Therefore it is the most common type of conflict present in workspaces.

Understanding Differences Of Opinion At Work

If you’re experiencing this type of conflict within your staff, it would be a good idea to try to solve it by opening a dialogue between the parties involved. You can do this by suggesting they go out for coffee or take lunch together. This way, they will have a chance to get to know one another and can take a shot at overcoming any misunderstandings.

Point out that it is essential they listen to one another’s point of view and practise active listening during this time. It’s also important for them not to be defensive. When a person shows that they can be empathetic and listen to other viewpoints, the feelings are then often reciprocated.

Taking these steps will lead your business on the path to fostering better working relationships in the long run.

Final Thoughts

It is vital to see conflict as something that can help the people involved grow and make the workspace better. When we communicate with each other and learn about our different values, thought processes, behaviours, and emotions, we become closer and work together to foster a positive environment.