For many organisations, conducting a video interview isn’t news. However, up until the recent work change which saw companies implementing full-time work from home policies, it wasn’t always commonplace for the entire interview process to take place remotely. Typically, there would be in-person interviews at some point for candidates and recruiters to meet face to face.
Pandemic aside, gearing up your remote interview process for success still makes sense. For some organisations, working from home may well be here to stay whether for continued safety reasons or as a newly added company policy. Knowing how to successfully hire and anticipate the nuances of an entirely digital process, in this case, is imperative.
Tips For Video Interview Success
1. Outline and Discuss The Revised Interview Process With The Team
With the recruiting team working remotely, you should discuss how the usual interview process will change now that it’s happening digitally. Anyone involved will need to know how the process will pan out so that there is no confusion around their responsibilities and involvement.
For example, you need to think about factors such as:
- Are any company presentations needed now that the candidate isn’t going to physically see the office and company culture?
- Will different screening tests be introduced now that there won’t be face-to-face interaction with the candidate?
- Should you consider pre-recorded interviews so that the team can more thoroughly review the candidate and analyse the answers?
- Is there a backup plan in case someone in the interview experiences technology issues?
Throughout the discussions, touch on every detail of the interview process and note down the procedure that the team agrees upon. Afterwards, you can share this with them for future reference as well.
2. Streamline Interview Scheduling
Because you are hiring remotely without meeting a candidate in-person, the evaluation process may be more stringent with increased screening stages along the way. A lot of time can be wasted going back and forth to settle on suitable interview times, especially if you’re dealing with volumes of appointments and multiple applicants.
To remedy this, find a system that allows candidates to schedule their own interviews based on rules of your team’s availability. Recruitment technology will be your winning ticket in this instance, automatically syncing your team's calendars to cut down on the time spent coordinating everyone.
3. Send Detailed Instructions To Candidates
Even if candidates have previously done a video interview, each company they apply to will follow a different process and you need to prepare them for this. It's, therefore, necessary to provide them with clear instructions on the video conferencing platform to use, access details, expected length of the interview, and any additional relevant information ahead of time.
Setting expectations and providing as much detail as you can upfront will ensure that the process runs smoothly.
4. Be Conscious of Body Language
Body-language says volumes about a person, and although you might be tempted to be more relaxed in presentation and demeanour when interviewing from behind a screen, coming across as too casual can indicate a lack of interest to the applicant. If you're eager to recruit top talent, then extend them the same professional courtesies as you would face to face.
5. Don’t Neglect To Speak About Company Culture
Because a video interview lacks the physical step into the organisation door, you don’t get to show off company culture to the applicants you interview. Now, top talent is hard to come by so you want to ensure that you get the message of what it’s like to work there across the screen.
With this in mind, spend some time detailing company values and mission, as well as explain how the office is structured. Applicants will appreciate the insights and you will find yourself with more engaged talent in the pipeline.
Consider Remote Interviewing As A Growth Opportunity
Although interviewing remotely can present new challenges to recruiters, it’s nothing that can’t be overcome. With the help of the right talent acquisition platform to set the tone for applicants and adequately screen for positions, a video interview can be just as effective as an in-person meeting. Coordinate your team and provide sufficient instructions to guide the process and you have an equally fair chance at attracting top talent for your organisation.