The Talent Acquisition (TA) department responsible for sourcing new talent has a direct impact on business success. Not only because it's an organisational cost centre, but more importantly, because great talent drives innovation and is considered human capital. For this reason, the relevant department or hiring managers are particularly interested in the efficiency, compliancy, and general experience of recruitment.
Through technology, more specifically recruitment software, organisations can recruit more intelligently. Trackable real-time metrics such as Customer Satisfaction scores, Job ROI, Agency and Recruiter performance allow managers to turn hiring tactics into hiring strategies. That is, to find solutions and not just follow plans to secure the best candidates.
Given that the South African job market has an unemployment rate of 29% and twenty unqualified candidates to a single qualified one, the pressure is on department heads to go above and beyond just hiring. Instead, they need to design a data-driven hiring strategy which aligns with business goals.
Managers, you have your organisation’s attention. This is your business case for how recruitment software can help you keep hiring objectives on track.
5 Ways Recruitment Software Benefits The Management Experience
Supports SSO and Granular Access
At any given point in the hiring lifecycle, admins, recruiters, hiring managers, and/or agencies may be involved. With various stakeholders participating in the process, it's important to maintain order and set appropriate levels of security. This prevents unauthorized changes from being made to job listings or requisitions and ensures that there is accountability within the team.
Each division will require a specific level of access within the process as a whole. Because of this, a software platform which supports Single Sign-On (SSO) and granular access to determine permissions, gives management peace of mind knowing that all actions are performed with authorisation.
Access Key Metrics Which Shape Hiring Strategies
Data shapes hiring strategies. When managers can keep an eye on key metrics such as Time to Hire, New Applicants, and Overall CSAT, they can make informed decisions regarding their strategy.
For example, the number of New Applicants could be low, indicating a change in the job board is needed.
Or lack-lustre CSAT (Customer Satisfaction) scores could be an indicator of any number of things – unclear job description, slow response times, lengthy application process. From monitoring metrics, managers will know that they need to survey applicants to gain insights and improve the process.
Manage Recruiter Performance
Equally relevant in this case is recruiter performance. Using the recruitment software, managers can track individual performance within TA to determine each person's success when measured against specific KPIs.
This information can be used to highlight an organisation’s top performers for bringing new talent on board, as well as individuals who require additional training or support to better perform their job. However, performance could also be related to the industry, job board, and specific candidate requisition.
Having access to this key information means that managers can adjust strategies if a particular approach is not meeting expectations.
Track Advertising Performance From One Dashboard
Managers looking to justify their job advertising spend will appreciate the advertising performance reports from recruitment software. With access to insights on the number of views, clicks, and applicants, as well as the applicant rate and subsequent cost per candidate, they can better determine which boards are delivering the best results.
Furthermore, as this information is compiled into one single dashboard, managers get a comparative overview without having to extract data manually.
Ensure GDPR Compliancy
With strict global regulations surrounding how entities manage peoples’ data, organisations must be GDPR compliant or face potentially harsh penalties. In particular, any manual data collection and storage systems are at high risk.
Hiring departments handling candidate information, therefore, have an advantage if the recruiting platform they use adheres to the regulations. Managers can rest assured that the organization is protecting information in-line with international regulatory standards, giving candidates the ability to freely access and manage their information.
&Team, Software That Measures Recruitment Success
Managers with access to industry-leading recruitment software have a distinct advantage when tracking TA efficiency, compliancy, and experience. Technology allows for smarter recruiting decisions, giving organisations a better run at securing their requisite human capital.
For more information about the &Team platform and how it can streamline your recruiting efforts, contact us for a demo.